Frequently asked questions

Everything you need to know about ordering, sizing, and our comfort guarantee.

Who is Petirement for?

Senior dogs (typically 7+), large breeds with joint strain, and dogs recovering from surgery or managing arthritis, hip dysplasia, or mobility issues.

Where do you ship from?

We partner with US-based suppliers and warehouses. Most orders arrive in 3–7 business days within the continental US.

What's your return policy?

30-day comfort guarantee. If a product isn't the right fit for your dog, contact us within 30 days for a full refund. We ask that beds and used items be reasonably clean for hygiene reasons.

How do I choose the right bed size?

Measure your dog from nose to base of tail while lying down, then add 6–8 inches. For large breeds, size up — senior dogs stretch out more and need room to reposition without hanging off the edge.

Are these products vet-approved?

Our products are designed for comfort and support, not medical treatment. Always consult your vet for diagnosis and treatment plans. Many vets recommend orthopedic beds and ramps as part of a comfort care routine.

Do you offer subscriptions or auto-ship?

Not yet — but we're planning replenishment options for liners and consumables. Join our email list to be first to know.

How can I reach support?

Email hello@petirement.com. We typically respond within one business day.